ChartenAI
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Frequently asked questions
Quick answers about ChartenAI, how it works, plans, privacy, and support.
About ChartenAI
What is ChartenAI?
Is ChartenAI a signal service?
Who built ChartenAI?
Which asset classes does ChartenAI support?
How It Works
How does ChartenAI analyze my chart?
What is a "combined bias" and why does it need more than one screenshot?
What if my timeframes conflict with each other?
What timeframes can I upload?
Do I need to connect my broker or exchange account?
Give a detailed explanation on how ChartenAI analyzes my charts?
Why doesn't ChartenAI analyze raw screenshots directly?
Why is ChartenAI's multi-AI approach more reliable?
Does ChartenAI predict future price movements or guarantee profitable trades?
How can I capture the best chart screenshot for ChartenAI?
Plans & Payments
What plans does ChartenAI offer?
Do I have to choose a plan to use ChartenAI?
What's the difference between the Free trial and paid plans?
What payment methods does ChartenAI accept?
What happens when my trial or subscription expires?
Can I cancel or change my plan anytime?
Confidence & News Awareness
What does the AI Confidence score mean?
Does ChartenAI consider upcoming news events?
Data & Privacy
Are my uploaded chart screenshots private?
Can I delete my account and data?
Support
How do I get help if something's not working?
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