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About ChartenAI

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Support

Support

Live chat

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Knowledge base

About ChartenAI

What is ChartenAI?

Is ChartenAI a signal service?

Who built ChartenAI?

Which asset classes does ChartenAI support?

How It Works

How does ChartenAI analyze my chart?

What is a "combined bias" and why does it need more than one screenshot?

What if my timeframes conflict with each other?

What timeframes can I upload?

Do I need to connect my broker or exchange account?

Plans & Payments

What plans does ChartenAI offer?

Do I have to choose a plan to use ChartenAI?

What's the difference between the Free trial and paid plans?

What payment methods does ChartenAI accept?

What happens when my trial or subscription expires?

Can I cancel or change my plan anytime?

Confidence & News Awareness

What does the AI Confidence score mean?

Does ChartenAI consider upcoming news events?

Data & Privacy

Are my uploaded chart screenshots private?

Can I delete my account and data?

Support

How do I get help if something's not working?